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Important Information
• CareConnect Insurance Company, Inc. (“CareConnect”) began the wind-down of its operations in the fall of 2017 and has been closed for over two years since its last policy expired on October 31, 2018. If you are now seeking payment for a claim for health care services and the date of service on your claim is after the date that your policy expired, we are hereby notifying you that your claim is denied as CareConnect was not providing coverage after such date.
• The last date of coverage provided by all health insurance policies written through CareConnect was October 31, 2018.
• All member, provider, broker, or other questions can be addressed by either calling 855-706-7545 Monday – Friday and leaving a message or emailing questions@careconnect.com.
• The Customer Care Center in East Hills, NY is now permanently closed.