Electronic Commission Payments
Signing Up for Electronic Payments
Instructions to register for electronic commission payments
- Use the link below to access the PaySpan registration page
- Enter only the registration code you received and hit submit
- Enter the PIN number you received
- Do not add a National Provider Identifier (NPI) here or elsewhere during registration
- Enter your appointed agent or agency federal tax ID
- Check the “Atypical Service Provider” box and click “Start Registration”
- You should be taken to a new screen to continue registration
Please note that although the instructions on PaySpan registration pages refer to “providers,” these instructions are also applicable to brokers.
If you have any questions about this process, please call a Broker Service Connector at 855-228-0541 Monday through Friday, between 8 a.m. and 5 p.m. or e-mail firstname.lastname@example.org.
The CareConnect Broker Services Team