Taking Health Insurance Personally

Whether you’re making an appointment for a well-baby check or going in for surgery, your health insurance matters — and we’ve designed CareConnect accordingly. Our business isn’t just a business. It’s personal.

Our Story

Better Care Starts With Bringing Together the Right People

To behave differently, a health insurance company needs people who think differently. That’s why we’ve brought together people who think like our members — prioritizing wellness, affordability and easier access to high-quality care.

Putting You First

We were founded in 2013 by Northwell Health (formerly known as North Shore-LIJ), which is renowned for its superior, patient-centered care, and we’ve expanded by partnering with like-minded hospitals and doctors. Our uncommon origin and unique partnerships with top-rated medical providers fuel our commitment to putting our members first — and let us do things for you that other health insurance companies can’t.

A Better Way of doing health insurance

Making It Easier to Find a Good Doctor

Because of the easier access members have to Northwell Health and carefully selected partners, you can rest assured knowing you’ll receive high-quality care from some of the best hospitals and physicians in the New York metro area. Our network also includes more than 100 urgent care centers in the area and nearly 1,000 walk-in clinics across the country.

Keeping Things Affordable

Premiums for our plans can save you up to 20% or more† compared with the amount charged by “big name” insurers.

† Based on a comparison between CareConnect offerings and publicly available rates for similar plans.

Service Connectors

Letting you focus
on getting and staying well

Our Service Connectors
available in person and within seconds by phone
help take the hassle out of health care.

They can:

  • Find you the right doctor

  • Schedule your appointment

  • Handle your paperwork

as well as

  • Explain your costs beforehand
  • Answer questions about your bill
  • Connect you to wellness programs


“CareConnect saved my life.”

CareConnect is different. Our members testify to that.

  • "CareConnect saved my life."

    Susan Paulenoff

  • “It’s not behaving like a health insurance company. It’s behaving like real people”

    Gary Tietjen